Delete your account and data

This applies to Hidje (Android app app.hidje and app.hidje.app), provided by Pim Bos.

In the app (immediate)

1. Open Hidje and sign in.
2. Go to More → Account.
3. Tap Delete account and confirm.

Want to keep your data? Choose More → Download backup first.

What gets deleted

• If you are the last parent in the family: your account and the whole family, meaning the child profile, all logs, medication, photos, sound recordings, codes and viewers.
• If another parent is still in the family: your account, your name and your notification subscriptions. The child's data stays available to the other parent, without your name.
• Viewer (family): choose Stop viewing. Your access ends immediately. Your name is deleted when the family is deleted; if you want it deleted sooner, email privacy@hidje.app with the name you used and the child's name.

Deletion is immediate. Data can remain in our database provider's backups for up to 7 days; after that it is gone everywhere.

Delete individual data without closing your account

You can open and delete any log entry, photo or sound recording in the app.

Can't sign in any more?

First try Forgot password on the sign-in screen. If that doesn't work, email privacy@hidje.app from your account's email address and ask us to delete your account. We will do this within one month, usually much sooner, and let you know when it's done.